March 10, 2005

Robots vs. Immigrants in Japan

The Washington Post writes:

Ms. Saya, a perky receptionist in a smart canary-yellow suit, beamed a smile from behind the "May I Help You?" sign on her desk, offering greetings and answering questions posed by visitors at a local university. But when she failed to welcome a workman who had just walked by, a professor stormed up to Saya and dished out a harsh reprimand.

"You're so stupid!" said the professor, Hiroshi Kobayashi, towering over her desk.

"Eh?" she responded, her face wrinkling into a scowl. "I tell you, I am not stupid!"

Truth is, Saya isn't even human. But in a country where robots are changing the way people live, work, play and even love, that doesn't stop Saya the cyber-receptionist from defending herself from men who are out of line. With voice recognition technology allowing 700 verbal responses and an almost infinite number of facial expressions from joy to despair, surprise to rage, Saya may not be biological -- but she is nobody's fool...

Though perhaps years away in the United States, this long-awaited, as-seen-on-TV world -- think "The Jetsons" or "Blade Runner" -- is already unfolding in Japan, with robots now used as receptionists, night watchmen, hospital workers, guides, pets and more. The onslaught of new robots led the government last month to establish a committee to draw up safety guidelines for the keeping of robots in homes and offices. Officials compiled a report in January predicting that every household in Japan will own at least one robot by 2015, perhaps sooner...

But the robotic rush in Japan is also being driven by unique societal needs. Confronting a major depopulation problem due to a record low birthrate and its status as the nation with the longest lifespan on Earth, Japanese are fretting about who will staff the factory floors of the world's second-largest economy in the years ahead. Toyota, Japan's biggest automaker, has come up with one answer in moving to create a line of worker robots with human-like hands able to perform multiple sophisticated tasks.

Well, hardly unique ... Japan just figures it doesn't want to go the way of the Netherlands by importing large numbers of foreign workers.

With Japanese youth shying from so-called 3-K jobs -- referring to the Japanese words for labor that is dirty, dangerous or physically taxing -- Alsok, the nation's second-largest security guard company, has developed a line of robo-cops. The guard robots, one version of which is already being used by a client in southern Japan, can detect and thwart intruders using sensors and paint guns. They can also put out fires and spot water leaks.

Apparently, the jobs Japanese citizens "just won't do" can be done by robots. (I wrote about this a year ago in "Japanese Substitute Innovation for Immigration."


Steve Sailer's homepage and blog is iSteve.com

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